Effective until further notice, the Goodison Vet team is implementing changes in response to the ongoing COVID-19 situation. Please read our information on COVID-19 for clients.

News

Information on COVID-19 for Clients

WarningEmergency hours: 9:30 am – 2 pm Monday – Friday and 9 am – 1 pm Saturday
Medication and prescription diet pick-up: 12 pm – 4 pm Monday – Friday

Please call us at 248.650.5900 prior to arrival so we can familiarize you with our curbside/telemedicine protocol. Thank you for your patience and understanding!

Letter to Clients from 03/31/20
Letter to Clients from 03/22/20


March 31, 2020


Dear Goodison Veterinary Families,

Thank you for your patience and understanding during these uncertain times. As veterinarians, we took a solemn oath to use our scientific knowledge and skills for the benefit of society through the protection of animal health and welfare. We take this oath very seriously and intend to continue to provide the highest quality care possible during the pandemic. Our team feels our work is vital to alleviate pain and suffering for our patients, prevent spread of infectious disease to humans, and promote social well-being of the patients and families we are fortunate enough to care for.

Our Goodison team has been utilizing our curbside care and telemedicine protocol very successfully over the past 2 weeks. It is our goal to continue to provide outstanding care via this service.

Our management team had been prepared for the pandemic with personal protective equipment (PPE) to protect our team sufficiently; thereby, not taking away extremely vital PPE resources from our brave human medical colleagues battling the coronavirus. We continue to give those magnificent people our positive thoughts!

Please, contact us as needed throughout this difficult time. We are certain the safety measures being taken, although very trying, will prove beneficial in the long run!

Sincerely,
Your Goodison Vet Team


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March 22, 2020 1 pm


Dear Goodison Veterinary Families,

As we navigate through the uncertain and rapidly evolving events involving COVID-19, our top priority is the health and well-being of our canine and feline companions, and their caregivers. It is our objective to continue to provide the highest quality of health care for our Goodison families’ pets, without compromising the health of their families and our medical team.

As a result of the recent, unprecedented occurrences, the Goodison Veterinary team has made the very difficult decision to discontinue all elective surgical procedures, immunization appointments, and non-emergency health visits to our practice for the foreseeable future. The decision was based solely on attempting to limit the spread of the potentially life-threatening coronavirus.

Our Goodison team will attempt to be available for emergency medical cases during amended office hours throughout the self-imposed quarantine. Our emergency hours will be 9:30 am until 2 pm daily. We will utilize a telecommunication triage system to determine the urgency of your pet’s health needs. With this system, we will determine if your pet’s health care concern warrants a face-to-face visit or can be managed via phone recommendations. Please, call our office as per usual. We will then assist you on protocol and precautions for the care for your pet and yourself.

We will attempt to provide curbside pickup of medications and prescription diets from 12 noon-4 pm only daily. Our facility will be closed at 4 pm to provide adequate time to clean and sterilize for continued care. Our team will continually monitor and alter these scheduling changes pending further orders from our government officials.

We have found our Goodison families to be very caring and understanding of their canine and feline companions’ needs over the past 25 years. We will continue to assist and help direct their care through this crisis. Thank you for your understanding and patience!

Sincerely,
Your Goodison Vet Team